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Current
Scenario on Pakistan call centers & BPO industries
President
ACCO
Presentation
at last January, 2005 Conference.
President
ACCO
Barry
Southern
Chairman
3D Networks
Gill
Nutt
CEO
CCIM Ltd
Nils
Bildt
Founder
& CEO
Teleopti
Pushkar
Taneja
Director,
Channel Development
Concerto Software
David
Hotson
Customer
Service Director
Granville Technology Group Limited
Umesh
K Baveja
President
ANZ Trade Centre
Alastair
Sinclair
Vice
President Business Development
Cincom
The rapid growth of call centers & BPO during the 03's and early
04's highlighted the need for a central source of independent
information and advice. A forum is setup in Karachi in
2004 as ASSOCIATION of CALL CENTER & OPERATORS (ACCO) -
PAKISTAN and it is rapidly
growing and has been identified as a true source of one
window facilitation to new entrants and as well as to
the existing call centers & BPO, for their grievances,
information as well as obtaining information on new happenings,
getting resources, also facilitation towards getting new
contracts this is a body established to represent the
needs of its members.
As an independent, not for profit organization it has
over overwhelming support from both private and public
sectors
