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The rapid growth of call centers & BPO during the 03's and early 04's highlighted the need for a central source of independent information and advice. A forum is setup in Karachi in 2004 as ASSOCIATION of CALL CENTER & OPERATORS (ACCO) - PAKISTAN and it is rapidly growing and has been identified as a true source of one window facilitation to new entrants and as well as to the existing call centers & BPO, for their grievances, information as well as obtaining information on new happenings, getting resources, also facilitation towards getting new contracts this is a body established to represent the needs of its members.
As an independent, not for profit organization it has over overwhelming support from both private and public sectors.
To learn more click here, for presentation from last year call center conference as well as the existing status of Pakistan call center & BPO industry. |
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