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| ACCO is an organization rich in information and experience with a wealth of knowledge and wisdom in its members. The key to the continuing success is the sharing attitude among its members. |
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| Our Mission |
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| To enhance the value of association members' businesses by: |
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Promoting fair competition through the pursuit of appropriate regulation and legislation; |
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Providing research into and development of our industry and its current and prospective markets; |
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Providing support services; |
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Providing educational opportunities and resources to address the challenges and trends affecting our operating
environments; and |
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Encouraging and maintaining high standards of ethics and services. |
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The industry in Pakistan is now in a growing phase and many organizations require advice around realizing the investment in their contact centre in terms of enhanced customer service. ACCO is in a unique position to assist today's contact center market place in their quest for improved delivery.
ACCO provides valued services, at both individual and organization level, encouraging the promotion of best practice and professional standards. Details can be found here.
ACCO is established as a pivot for building new memberships with other professional bodies, government departments, overseas organizations and other agencies who have an interest in the successful development of contact centers, organizing the said conference is a link to this commitment. |
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